About
At Mind Body: Skin, we offer a holistic haven, where beauty and wellness come together naturally. A place where every body is accepted, beautiful and welcomed. We are specifically a safe space for all of the LGBTQIAP2S+ community and any gender non-conforming people. Hi! My name is Janelle, my pronouns are They/She, and I am a licensed esthetician and massage therapist of 6+ years. We are a queer owned and ran business based in Richmond, VA, in the cozy Scotts Addition area. My passion for skincare and overall wellness stems from a foundation of self-care and healing. We created this safe space to offer nurturing, centering, and results-driven treatments that honor both body and soul. Using only high-quality, clean ingredients, I believe in the power of touch, intention, and nature to help you feel and look your most vibrant — inside and out. _____________________________________________________________________________________________________________________________________________________ House-calls are accepted with a 25% increase as gas and convenience fee. __________________________________________________________________ Due to limited suite space, unless you have a minor with you, or you are a parent of a minor receiving a treatment, I ask that you have your guest remain in the waiting room for the time being. _____________________________________________________________________________________________________________________________________________________Business Hours
- Monday
- Closed
- Tuesday
- 2 PM - 7:30 PM
- Wednesday
- Closed
- Thursday
- Closed
- Friday
- 7:30 AM - 2 PM
- Saturday
- 9 AM - 7:30 PM
- Sunday
- Closed
Cancellation Policy
Canceling and Rescheduling: Clients may cancel or reschedule without penalty by notifying us at least 24 hours before their scheduled appointment or reservation time. To cancel or reschedule, please contact us by phone or email. (804)635-6533 or MindBdySkin@gmail.com.
Late Cancellation: Cancellations are considered “late” when the client does not cancel or reschedule at least 24 hours prior to the scheduled appointment or reservation time. Late cancellation will result in the client being charged a fee of 25% of the scheduled treatments.
Missed Appointments: If a client misses their scheduled appointment or reservation without canceling or rescheduling, they will be charged 50% of the price of the scheduled treatments.
Provider Cancellation: If, for any reason, we must cancel your scheduled appointment or reservation, we will notify you as soon as possible and will work with you to reschedule or you will receive a full refund.
Refunds: Any refunds will be processed in the same method as the original payment.
Fee Waiver: We reserve the right, at our discretion, to waive any fee or penalty assessed hereunder for any reason we deem sufficient and reasonable.